Key Responsibilities

This OEM dispatcher position will be responsible for maintaining a professional, reliable relationship with previously existing customers and building relationships with new customers. In addition to paying attention to customer relations, this position requires an ability to establish and maintain good relationships with drivers also. 

An individual in this position will also be expected to: 

· Build Loads 

· Assign Loads 

· Setup carriers and drivers in dispatch system 

· Assist drivers with App issues 

· Ability to use various systems for various dispatch functions 

· Book freight on various load boards 

· Assist with OEM status reports as needed 

· Cultivate finding new carriers continually 

· Negotiate rates 

· Schedule shipping and delivery appointments 

· Generate/Upload customer orders timely and accurately 

· Manage and track shipments 

· Update customer 

· Resolve any issues/disputes that arise during shipments 

· Time management 

• Experience: Minimum 2 years of dispatching experience in the auto transport or logistics industry (OEM transport experience preferred).
• Technical Skills: Proficiency in TMS systems (Turvo preferred), Microsoft Excel, and communication tools.
• Knowledge: Understanding of auto transport operations, compliance standards, and carrier vetting processes.
• Abilities:
  • Strong communication and multitasking under time-sensitive conditions.
  • High attention to detail and accuracy in data entry.
  • Ability to manage multiple shipments and priorities effectively.

• Customer Service Excellence
• Time Management and Prioritization
• Team Collaboration
• Accountability and Dependability
• Problem Solving and Decision Making

• Competitive compensation based on experience
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Career advancement opportunities within Anew’s growing logistics network